Don Fergin has been operating Universal Cycle in Calgary for the past 27 years and has grown his store to be the largest premier independent motorcycle shop in the area. He’s also the exclusive Canadian dealer for popular brand Draggin Jeans, which was one of his primary reasons for starting an e-commerce site. “As a Canadian retailer we’ve lost some business to the US through online sales, so we wanted to get ahead of that and re-capture that business. The e-commerce site also allows me to capture customers that like to do their shopping during hours the store isn’t open.” Click here for full article.
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